AccessMyLibrary provides FREE access to over 30 million articles from top publications available through your library.
Create a link to this page
Copy and paste this link tag into your Web page or blog:
Maurice McTigue et al., Annual Performance Report Scorecard: Which Agencies Best Inform the Public? Mercatus Center, April 2004 (mercatus.org)
Since 1993, the federal government has required that all of its major agencies keep the public informed about their operations and attempt to produce measurable results. Starting in 2002, all major agencies have had to issue annual reports. Mercatus Center scholar Maurice McTigue and his research team rated all of the cabinet-level departments (except the Department of Homeland Security, which did not issue a report in time) and other large agencies such as NASA and the Environmental Protection Agency.
McTigue's team ranked agencies on the clarity of their reports, the relevance of the measures used to demonstrate public benefit, and the presence (or absence) of plans to improve. The team did not analyze the merit of the services provided, only the quality of the reports. The Departments of Labor and Transportation tied for the top slot, with the Department of Veterans Affairs a close third. The Departments of Defense and Health and Human Services (the two largest agencies) brought up the ...