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| July 01, 2004 | COPYRIGHT 2004 Financial Times Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

(From Post Magazine)

Byline: Sheena Lindegaard, head of Lawphone at Allianz Cornhill Legal

A date that resonates with confusion for many businesses and service providers is 1 October. From this date they are legally obliged, under the Disability Discrimination Act, to ensure their businesses and premises are barrier-free to all those who might potentially use their services. The new duty is to ensure that "reasonable adjustments" are made to premises to remove physical barriers either stopping or rendering it unreasonably difficult for a disabled person to use that business or service.

So are UK businesses prepared for this and do they know their responsibilities?

And do disabled people know of their rights here? As a matter of urgency, the whole community needs to understand this final instalment of the DDA.

In particular, disabled people who face unreasonable barriers preventing them from accessing a service may be able to obtain compensation for being excluded, and many businesses may face unwelcome expensive litigation.

Reasonable steps

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