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(From Post Magazine)
Business Continuity Planning: 20 October
Planning for disaster is not always the most popular boardroom topic but it is vital for every business. Identifying the issues, creating the solutions and then implementing them when disaster does strike are the key themes of this Management Briefing.
Business continuity and recovery are on the regulator's agenda too, so the conference will include special sessions of the implications for the financial services sector, bringing the reality of disaster planning close to home. There will be practical case studies on a variety of disaster scenarios including flood, arson, terrorism and utility failure. These will look at the lessons to be learnt from responding to the disasters that can befall modern business.
Outsourcing Call Centres: 10 November
Is the insurance market any nearer a consistent approach to outsourcing?
Does it know what functions should and shouldn't ...