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Us vs. them: how to deal with personality clashes between credit and sales.(... Working Together)

Business Credit

| June 01, 2004 | Tyburski, Davy J. | COPYRIGHT 2004 National Association of Credit Management. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

In order for your organization to maximize its revenue and cash performance, building and maintaining a solid and positive relationship between your credit and sales teams is key. Personalities or characteristics play a big role in building this relationship. Credit Service professionals who recognize the similar characteristics will achieve greater levels of success as compared to those who do not.

Credit Services

Let's begin by identifying the characteristics or personalities of credit services professionals. They ...

1. Make very few mistakes

2. Are usually cautious, careful and very realistic

3. Are very direct

4. Are very consistent and sometimes predictable

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Source: HighBeam Research, Us vs. them: how to deal with personality clashes between credit and...

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