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Unchanged purchase order numbers and fraud indicators.(Required Reading)

Business Credit

| June 01, 2004 | COPYRIGHT 2004 National Association of Credit Management. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

When the second purchase order slid across the credit manager's desk, he scratched his head and started to wonder, "How come we've received two almost identical purchase orders from two supposedly different businesses within a month of each other?" Wonder quickly turned to worry, when the credit manager noted that the purchase orders from the two firms, BIG International Trading Co. and Happytime Candy & Tobacco Co., listed the same business address.

You should take a careful look at documents like purchase orders, particularly those received from start-up accounts. A duplicated form or document number could be the slip-up that puts an end to a fake firm's devious aims.

The first order came from Happytime Candy & Tobacco Company. On the top of the purchase order, an old logo appeared to bc scratched out and the candy company's name was scribbled in with a pen. This New York-based company wanted to place an opening order for $10,000 worth of hardware and tools.

While the order was being processed, a second order from a firm called BIG International Trading Co. arrived. A close examination of BIG's purchase order disclosed that its logo was the same size and would fit in the same location as the one that had been scratched out on Happytime's purchase order. The fact that both companies listed the same New York City address as their place of business was the clincher that something was wrong with these orders. Further checking uncovered that both companies had a number of suits filed against them for nonpayment.

Fortunately, not all con artists are criminal masterminds. Their carelessness can provide easy clues that enable alert credit managers to limit their company's credit losses. Therefore, check carefully all documents provided by an account. Take note of whether items are crossed out in the letterhead and whether handwritten changes have been made to the document.

For example, in one case, the Asset Protection Group identified two North Carolina companies that appeared to be connected, but sent out ...

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