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Outsourcing - Eastern Promise is a Western lure.

Europe Intelligence Wire

| May 01, 2004 | COPYRIGHT 2004 Financial Times Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

(From Financial Director)

More than half of FTSE-100 companies contract some of their information technology and business processes to outside organisations.

A study by Cap Gemini Ernst & Young suggests that one in five of these companies has a single outsourcing contract worth at least 3% of its market capitalisation.

Offshoring

What is relatively new is the phenomenon known as offshoring. This entails the exporting a whole range of jobs - back-office positions in banks and other financial institutions, call-centre jobs and IT support positions - to low-wage economies, as in countries such as India or the Philippines.

At a recent seminar on offshoring, hosted by the London office of the international law firm Latham & Watkins, Christopher Gentle, director of Deloitte Research, told attendees that the cost base of the world's top 100 financial service institutions was $2.34 trillion. Of this, $356bn would move offshore within five years, leading to a migration of two million jobs.

The concept is gathering momentum and those companies that take up offshoring earlier are going to see the biggest benefits.

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