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The credit and sales relationship.(Selected Topic)
Credit and sales are on the same team! The credit department is not a "sales buster" and the sales department does not quote "net never."
Sales and credit are the greatest assets of a company. Sales delivers profits, and credit delivers cash flow. For this reason, the credit and sales departments need to build a solid, positive relationship.
It is true that in most businesses, credit and sales are two distinct functions, operating independently. However, credit and sales departments use some of the same data, and at times, each department can provide information that helps the other perform better.
Sales representatives are the first company contact with the potential or new customer, and frequently contact existing customers. For this reason, the sales department can be an excellent source of credit information. Sales representatives can obtain information by keeping their eyes and ears open; they can review the appearance and the location of the business, customer traffic, phone calls--and get an overall feel for the viability of the business. It is important for sales to start ...
- Soothe the itch when starting from scratch: NACM can make starting a new credit...
- Magazine article from: Business Credit June 1, 2005 700+ words
...creating a new credit department, a whole new...well as its sales department, about the credit department's function...practices of our sales department in granting...to get a new credit department up and running...
- How the Credit Department adds value to your company. (Best Article...
- Magazine article from: Business Credit McCourt, Tamara June 1, 2002 700+ words
...Management. The Credit Department adds value to...between the Credit Department and the Sales Department is critical...their bill. The Credit Department can usually...and get the Sales Department involved for...
- Smelkinson SYSCO's credit department breeds success.
- Magazine article from: Business Credit Owings, Julie A. March 1, 1992 700+ words
...Decisions The credit department makes credit...commit to our sales department that we will...Receivables "Our credit department's main...now, our credit department's DSO is...with the Sales Department Historically...
- How does your credit department compare?.
- Magazine article from: Business Credit Kerr, Ruby July 1, 1993 700+ words
Is your credit department centralized or decentralized...companies has the credit department reporting to finance...100 million, the credit department's decision can...they confer with the sales department and customer service...
- Is your credit department a critical success?
- Magazine article from: Business Credit Schmidt, David A. October 1, 1993 700+ words
...which must be accomplished by the credit department can be identified. Through the...framework is created for reviewing credit department performance which is also useful in prioritizing credit department goals. The concept behind critical...
- In step with today's top credit achievers: an interview with Jim Weller....
- Magazine article from: Business Credit Anderson, Eric R. February 1, 1993 700+ words
...who have matured and evolved to the third level. Business people understand that the goal of the sales department and the credit department is essentially the same-to make the sale under the terms most advantageous to the company. The...
- Credit vs. sales: what conflict?
- Magazine article from: Business Credit Kula, Michael June 1, 1994 700+ words
...Everyone in the credit department should be...managers in the sales department. It is very...work to the credit department's advantage...sure the sales department knows. This...through the sales department and not the credit department. * ...
- Raising the technological bar to meet today's challenges.
- Magazine article from: Business Credit Leahy, Tad October 1, 2004 700+ words
...collaboration across departments. "The objective is to break down communication walls so the sales department knows what the credit department is doing with the customer, and the customer can see where they stand as well, with everyone...