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While legal processes fine-tune the scope and limits of affirmative action, universities defend diversity goals in terms of fairness and educational value. Hiring and retaining diverse staff and faculty may feel like a constant challenge.
Reframing diversity as inclusiveness turns a perceived problem into an opportunity, according to Roberta Youtan Kay of Corporate Coaching International in Pasadena CA. She's an international trainer and consultant in diversity, cultural competency, communication and team building.
"One of the ways affirmative action has failed is that people get hired but employers don't take advantages of the differences," she told ...