(From Asia Pulse)
(Full text of a statement. Contact details below.)
TOKYO, March 15/KYODO JBN-AsiaNet/--
Oki Electric Industry Co., Ltd. (TSE: 6703) today announced that Shanghai P&S Electronics Co., Ltd., a major electronic component sales company in China, has selected Oki's CTI (computer telephony integration) server, Ctstage(R) 4i for .NET (Chinese version), for its call center system. This system was installed at Wuhan P&S Information Technology Service Co., Ltd., a sales and support subsidiary of Shanghai P&S, and will begin full operations on March 15, 2004. Through the introduction of this advanced call center system, Shanghai P&S aims to enhance customer satisfaction significantly.
"The deployment of CTstage(R) by Shanghai P&S is an example of our industry-leading CTI system's effective response to client requirements for improved customer service and greater business efficiency," said Masashi Tsuboi, President of …