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While the debate about reform of the Real Estate Settlement Procedures Act centers around compensation of loan originators, servicers need to remember that RESPA covers loan administration as well.
Particularly, RESPA contains regulations pertaining to the management of mortgage escrow accounts for paying taxes and insurance.
Sections 6 and 10 of RESPA provide consumers with certain rights regarding the servicing of their escrow accounts.
In an advisory to consumers on HUD's website (www.hud.gov), the department advises consumers that if they have questions or problems with the servicing of their loan, the servicer is required to respond within 60 days of receiving a complaint.
In addition, loan servicers are required to notify borrowers at least 15 days prior to a servicing ...
Source: HighBeam Research, HUD Is Monitoring Escrow Management Procedures.(Brief Article)