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For years, cable TV has been the service that consumers love to hate; it's long been among the lowest-rated services in CONSUMER REPORTS surveys. That may be changing. When we surveyed TV subscribers late last year, we found that although satellite is still ahead, cable has pulled up its standing.
In many respects, cable has advanced in recent years. The industry's transition to digital technology has allowed many cable companies to expand channel selection and add high-definition transmissions, video-on-demand, and high-speed Internet access. It isn't only the premium-priced digital cable service that has become better received by its customers. Even analog ...