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BPO:SMALL TOWNS, BIG MOVES (business processes outsourcing companies shift base to smaller cities).

Asia Africa Intelligence Wire

| December 15, 2003 | COPYRIGHT 2003 Financial Times Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

(From India Business Insight)

Business processes outsourcing (BPO) companies are moving their bases towards smaller cities, to fight high attrition rates and increasing costs.

Since smaller cities have lesser opportunities compared to metropolitans, employees are likely to stay for a longer time with their employer.

Transworks, which has centres in Mumbai and Bangalore, has drawn 10 percent of its workforce from ...

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