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Elusive models.(your letters)(Letter to the Editor)
I have a consistent problem: The models you list do not match what is available. For example, my search of the Sears Web site does not list the Craftsman 18-volt drill you cite in your "Best Gifts" list in December, the Kenmore electric dryers you list, or anything close to these models. This problem diminishes the usefulness of Consumer Reports, to say the least.
JUDITH SHOCKLEY HELOTES, TX
When we got your letter, we checked the ...
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