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Eighty percent of your leadership job is routine. It's the unexpected 20% that makes or breaks you as a leader. How you handle a crisis may determine your success.
Peg Bradley-Doppes, athletics director at the University of North Carolina at Wilmington, says that's true all over campus but especially in athletics, which is not the most important department on campus but the most visible. The media spotlight means what happens in athletics affects the whole university.
Her three-hour pre-conference workshop at the National Association of Collegiate Women Athletics Administrators (NACWAA) Fall Forum in Austin TX in October featured case studies based on ...