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Waterstone's matrix stocks up on profiles.(News)(Brief Article)
Waterstone's is rolling out a new matrix stock checking system in November, which builds a profile of each store's local tastes and allows buyers to tailor stock to their particular markets.
The Phoenix version 9 software processes stock information in the same way as previous versions.
Previously, staff needed to actively question the system for relevant information. Now it prompts them to consider particular books--from back catalogue and new releases.
The system has been trialled in four stores and will be rolled out to 69 Waterstone's outlets by the end of November. The group, which took the system from its …
