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Extended warranty? Ho, ho, no!(Up front: news / trends / advice)(Brief Article)

Consumer Reports

| December 01, 2003 | COPYRIGHT 2003 Consumers Union of the United States, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

At this time of year, salespeople are apt to offer peace of mind and good will in the form of an extended warranty. But such warranties--about $60 to $300 for three years' coverage, depending on the product--are rarely a good investment. The main reason: Most big-ticket items are very dependable. For example, only 8 percent of analog camcorders, electric ranges, dishwashers, and top-freezer refrigerators were repaired in their first three years, according to 38,000 CONSUMER REPORTS readers surveyed in 2000.

The odds are heavily stacked against your collecting on an extended warranty. In fact, the operating profit margins on such warranties are nearly 70 percent, vs. 10 percent on the products they cover, says Laura Champine, a consumer products ...

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