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New Generation of EPS Benefits Mortgage Industry.(Earnings Per Share )

Mortgage Servicing News

| December 01, 2003 | Noser, Brett | COPYRIGHT 2003 SourceMedia, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

Mr. Noser is vice president, Western Union Alternative Payments. He can be reached at brett.noser firstdatacorp.com.

The recent real estate boom has found borrowers taking advantage of more than just historically low rates on 30-year, fixed-rate mortgages, but also programs designed to get cash-poor buyers into homes. While these instruments have low interest rates now, history tell us they could leave buyers - and ultimately mortgage companies - in a lurch as market fundamentals change in a few years time.

Currently, late and delinquent mortgage payments are increasing across the board prompting companies to re-evaluate payment processes available to consumers. According to the American Banking Association, consumer loan delinquencies jumped to 2.02% in the first quarter of 2003 from 1.64% in the fourth quarter of last year. In early 2003, the Federal Reserve reported that overall household debt has increased at a double-digit pace for the past five quarters. Additionally, the Fed said, household debt increased at a 10% annual rate in the first quarter of 2003, with mortgage debt increasing at a 12% annual clip.

In many cases, as rates begin to rise, homeowners will find their monthly mortgages becoming drastically higher, bringing little relief to mortgage companies dealing with delinquencies. Today, mortgage companies are turning to electronic payment solutions to improve cash flow, while providing the consumer with greater options in how and when to make a payment. While electronic payments are nothing new, the benefits of more efficient options continue to increase. By using electronic bill payment systems, mortgage companies can secure a payment over the phone or online via electronic check, credit card or debit. Companies most often use a service provider with expertise creating and settling electronic payments, to not only save money, but ensure compliance.

How it works

The ACH process (used to send payments electronically) eliminates much of the paper handling that slows the check-clearing process and increases cash flow as payments are accepted more quickly/faster. According to the First Federal Savings Bank, ACH can save businesses as much as 62 cents per transaction. Payments are collected from consumers via touch-tone telephone and state-of-the-art Interactive Voice ...

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