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Preemptive collections.(in financial services)
Business Credit
|
March 01, 2005 |
Reiss, Brian |
COPYRIGHT 2005 National Association of Credit Management. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright
With the sustained economic downturn of the past few years, bankcard issuers are seeing an increase in delinquent dollars coupled with a general decrease in overall collection rates. This trend makes it increasingly critical that companies take a more proactive approach to managing their high-risk current and early stage delinquent customers that are "at risk" for a prolonged period of non-payment, which for the purposes of this document is defined as falling behind by two or more payments.
Using improved modeling and customer management strategies to target "at risk" customers, progressive financial service companies can reduce credit losses by decreasing their ...
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