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Here's a story about a story, about how difficult it is for any of us, experienced reporters and consumers alike, to get basic information on products, some so hazardous that they're not allowed on our store shelves.
Investigating for "Hazard in Aisle 5," on page 12, our reporters followed the trail of items banned from sale in the U.S. because they didn't comply with safety standards. They knew that the law seldom requires that the products be destroyed. So where do those items go? The reporters" first stop: the Consumer Product Safety Commission, the federal agency responsible for protecting the public from serious injury or death from more than 15,000 consumer products. It took time and a lot of digging to piece together what happened. CPSC regulations and systems didn't allow for speed.
It turns out that though unsafe products are banned from sale in the U.S., the law allows companies to send some goods to countries willing to take them. A manufacturer must notify the CPSC 30 days before exporting; the CPSC generally alerts officials in the recipient country that a dicey product is about to hit their shores. It's up to that country to accept or reject the goods.
Ideally, you and I should be able to find out which products have been kept off the U.S. market, why, and what happened to them. But a lot of safety information is hidden under a mound of paperwork. CONSUMER REPORTS filed Freedom of Information Act requests with the ...