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AH, THE UBIQUITOUS GUARANTEE. That golden promise of craftsmanship, workmanship, performance, durability, freshness, whiteness, unshrinkability and lowest price that's slapped on virtually every product and service marketed today. It's variously dubbed "unconditional," "iron-clad," "money-back," "lifetime," and a dozen other cliched descriptions, yet the guarantee is rightly considered critical in persuading a prospect to become a buyer.
Despite its value, however, the guarantee has become a somewhat stale, musty element of advertising that generates little more excitement than aspirin instructions. You've seen the stilted wording a million times: "If not utterly delighted with the performance of your new Gerbil Gym, simply return it within 30 days of purchase for a full refund, no questions asked!" And the guarantee is still often found housed in a box with a 50-year-old filigree border.
What can you do to freshen this essential component of a sales pitch? How can the power of an ad's guarantee be guaranteed to get more attention? Venerable cataloger L.L. Bean of Freeport, Maine, has a solid answer, as shown in the ad here. Instead of making its guarantee a stereotypical piece of tacked-on boilerplate, the company broke out of that old box and transformed it into an unexpected, persuasive headline and sales argument. The ...
Source: HighBeam Research, A sure thing: too long has the persuasive guarantee played a...