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(From InsuranceNewslink.com)
Newslink dropped in to interview Vertex Financial Services a year after meeting up with new managing director, Andy Hunt, just after the acquisition of Marlborough Stirling.
Propositions and business development director, Paul Yates, said the timing was good as the company was restructuring to bring its life and pensions manufacturing division and its distribution and IFA solutions arm, The Exchange, under a combined management team lead by David Childs. It will be structured in such a way that enables focus to be retained on the needs of customers for each of the different operating units whilst also making the most of the value of the combined business to deliver more than the two existing parts.
In the post-depolarisation era, Yates emphasized the benefits of a multi-channel straight-through processing (STP) approach whether it be IFA, internet or direct, and not just for new business but also for servicing and outward bound contact activity. Last year's purchase of Ist Software has added 11,000 users in the " elite, quality financial planning " IFA channel and The Exchange has ...