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Atlanta -- BenchMark Consulting Inter-national here has launched its annual home-equity and consumer lending benchmark program. The company said this year's program will examine data from over a dozen leading home-equity lenders.
Jim Leath, consumer lending and mortgage banking practice manager for BenchMark, said this year's analysis will examine how customers are handled through all areas of the lending cycle, looking at more risk and product-based information.
"We'll be examining how quickly the newer, 'higher score-band' products process through the cycle compared to more traditional products," Mr. Leath said in a news release.
BenchMark will examine nine areas for this year's program, including:
* Participant/product profile and risk.
* Application processing.
* Vendor and document management.
Source: HighBeam Research, BenchMark Readies Home-Equity Study.(BenchMark Consulting...