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Internet phoning: should you try it?(Special Phone Section)(Voice over Internet Protocol)

Consumer Reports

| February 01, 2005 | COPYRIGHT 2005 Consumers Union of the United States, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

By one industry, estimate, this year some 1 million people will be using a new kind of phone service that sends calls over the Internet instead of regular phone lines. The main reason: Internet calling is cheap. But is it for you? We tested it to find out.

Phone service over the Internet, properly known as Voice over Internet Protocol, or VoIP, is now offered by just about every major telecommunications and cable TV company. AT&T, which is retreating from the residential long-distance and local landline markets, now offers VoIP So do Verizon, the nation's largest phone company, Comcast, Time Warner Cable, and other cable providers. There are also VoIP-only ...

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