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Easy PC fixes.(COMPUTER EXCLUSIVE)
Does this sound familiar? Your PC malfunctions, you wait (seemingly endlessly) on the phone to get help from the manufacturer's tech-support service, only to find it can't help you fix the problem. Finally, you do what you considered doing first anyway: You call your computer-savvy child, who calmly fixes things and then shows you how to fix it should it ever happen again.
Our latest Computer Tech Support Survey, by the Consumer Reports National Research Center, found experiences like this unnervingly common. Only 55 percent of those who contacted free support had their problem solved. Roughly 15 percent of users with problems didn't even bother contacting the ...
- CyberDefender Will Exorcize Your Computer Demons with Free Tech Support This...
- Press release article from: Business Wire October 18, 2007 700+ words
...OTCBB:CYDE) and leading tech support provider Quatrro are partnering...solutions. "This free day of tech support is designed to demonstrate to...that world-class, hassle-free tech support is a reality one that users of...
- Free Tech Support From Most Computer Manufacturers Is Dismal, Consumer Reports...
- News wire article from: AScribe Business & Economics News Service May 4, 2006 700+ words
...manufacturers provided dismal free tech support with two exceptions: Apple...survey highlights: - Compaq free tech support solved just 38 percent of desktop...respondents making it among the worst free tech support programs. - Roughly 15 percent...
- No more free tech support. (Apple charges after 90 days) (Product Information)
- Magazine article from: Macworld Crotty, Cameron September 1, 1997 700+ words
...policy; after that, you pay Free tech support, long a standard in the Macintosh...longer provide lifetime toll-free tech support for its Macintosh systems...Apple will continue to provide free tech support. But if you purchased a Mac...
- PNV Technologies Expands Commitment to Toll-Free Tech Support
- Press release article from: PR Newswire April 22, 1997 700+ words
...from square one or having the tech support rep repeat questions that were...knowledge base. We believe our tech support system to be among the most sophisticated...offers a lifetime warranty. Toll-free tech support is available 24 hours a day...
- FixYa, Best Buy & Geek Squad Join Forces to Make Free Tech Support Available...
- Press release article from: Business Wire April 29, 2008 700+ words
...Squad to offer customers additional tech support at no cost. FixYa will bring Best Buy...adding another dimension in online social tech-support. We're pleased to be to able to make...continues its rapid growth as a social tech-support site. More than 7 million users contribute...
- Show Your Computer Some Love This Valentine's with CyberDefender's Free Tech...
- Press release article from: Business Wire February 1, 2008 700+ words
...return the love by offering the ultimate tech support for free, helping setup your new computer...suites include industry leading premium Tech Support available 24/7/365 and as many times...our customers need. This free week of tech support is familiar to users of CyberDefender...
- Show Your Computer Some Love This Valentine's with CyberDefender's Free Tech...
- Press release article from: Business Wire January 8, 2008 700+ words
...return the love by offering the ultimate tech support for free, helping setup your new computer...suites include industry leading premium Tech Support available 24/7/365 and as many times...our customers need. This free week of tech support is familiar to users of CyberDefender...
- Vendors hang up on toll-free tech support; diversifying needs, plunging profits...
- Magazine article from: Computer Shopper Flanagan, Patricia S. December 1, 1993 700+ words
...around the clock, tap into the company's 40,000-article KnowledgeBase database on CompuServe, or buy into a variety of tech-support services on a per-call or annual basis. In exchange for this "safety net" coverage, users of Windows and Windows for...
