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Counter Intelligence
The saleswomen at old-school beauty boutiques will tell you what they really think about your lipstick, hair, and the bags under your eyes. By Judith Newman
T
here is a certain kind of store, as quirky as Sephora is sleek, that employs her. She is more brutally honest than your mother and more sympathetic than your best friend. She is generally (though not always) of a certain age and has supreme confidence in her sense of style. She is mouthy, smart, and honest, with a genius for improving her customer's appearance while keeping her ego intact. She coddles, she flatters, but she always instructs, as she guides her clients ...