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Career Path - M&S Insurance worker gets a service award.
(From Post Magazine)
Byline: Tanya Powley.
Cate Taylor, sales agent at Marks and Spencer Car Insurance contact centre in Sunderland, has been announced as the third winner of a new customer services award.
The monthly award, run by customer experience insights firm Direct Excellence, is designed to encourage quality customer service within the insurance contact centre sector.
On presenting the award, Jill Holland, client services ...
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