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Jon DeCesare is chief executive of WCL Consulting, a management consulting firm specializing in supply-chain management, warehousing and outsourcing advisory services. Before establishing WCL Consulting in 1985, DeCesare worked for 18 years as an executive with importers and third-party logistics providers.
Q. Collaboration is the buzzword in supply-chain management today. How do you define collaboration?
A. Collaboration is the real-time sharing of information with key customers and suppliers. It is the aligning of people, processes and practices within your company and with your supply-chain partners. Another way of looking at collaboration is the Southwest Airlines …