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COPYRIGHT 2004 Canadian Institute of Management
Treat People Right! By Edward E. Lawler III Jossey-Bass 989 Market Street San Francisco, CA 94103-1741 Web: www.josseybass.com ISBN: 0-7879-6478-6 $44.95 Cdn; 261 pages; (hardcover)
The author details specific practices designed to satisfy employees while motivating them to continue improving their performance. These techniques include: developing a "brand" as...
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