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Technology has become the cornerstone of many businesses during the past decade. The amazing number of e-commerce businesses gives testimony to the advantages technology provides in courting and keeping customers throughout the world. There is no doubt that the people behind that technology--affectionately referred to as geeks and techies--are intelligent. They do, however, in many cases require extra care when training them in soft skills.
These techies are whizzes at handling the technology necessary to keep your business running smoothly but many of them are sadly lacking in soft interpersonal skills. Most techies are much more comfortable dealing with things than they are dealing with people. You must handle this group of employees with great care and give them...
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