Service: Making A Fine Whine.(Brief Article)

Publication: Newsweek

Bookmark this article Print this article Link to this article Email this article Digg It! Add to del.icio.us RSS

COPYRIGHT 2004 Newsweek, Inc. All rights reserved. Any reuse, distribution or alteration without express written permission of Newsweek is prohibited. For permission: www.newsweek.com

Byline: Kyle Monson

Hidden charges, bad repairmen--we all have something to complain about. But trying to elicit a response from a company can be frustrating. To find strength in numbers, disgruntled consumers can visit thecomplaintstation.com for sympathy, advice--or a class-action group. The forum also offers tips on warranties, recalls...

Read the full article for free courtesy of your local library.