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COPYRIGHT 2004 National Association of Credit Management
Business Driver: Increasing Cash Flow
Club Car, a division of Ingersoll-Rand, and the world's largest golf and utility transportation vehicles manufacturer, was faced with the challenge of improving cash flow and reducing working capital costs. Its management team began an initiative to analyze their business processes to identify improvement opportunities.
Club Car determined that they needed an integrated solution to improve their accounts receivable processes. After a careful requirements determination, software selection and evaluation process, Club Car chose Cforia Software, Inc.'s product: M[C.sup.2] (Managing Credit & Collections).
Before M[C.sup.2], Club Car relied on a manual process of working from aging reports and spent too much time collecting past due accounts and resolving problems versus executing proactive collection strategies. "Our collectors were not making enough contact...
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