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No doubt you already know the bad news: increasing regulatory and competitive pressures are testing your mettle as never before. On top of your usual full plate of tasks, mounting compliance mandates loom for tighter internal controls, more consistent and documented policies, even greater accountability for the accuracy of accounts receivable, including actual and forecasted bad debt issues. There's also a greater urgency to deliver faster, more efficient services to customers in order to squeeze more value out of each relationship.
The good news: technological tools are rising to the occasion. Credit managers have seen their job transformed over the past few ...