Rehab provider uses data to improve it PPS system: educating staff on FIM was major focus.(Special report: focusing on performance)

Publication: Rehab Continuum Report

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COPYRIGHT 2004 A Thomson Healthcare Company

JFK Johnson Rehabilitation Institute of Edison, NJ, has spent the last several years improving its data collection and staff education to improve its prospective payment system (PPS) process.

"In this facility, we receive data on a daily basis, and it's all computerized, and it's on an Internet-based program so it gets updated every day," says Christa Reineke, MA, PT, director of inpatient therapies.

"So every day, I can go in and look at our data as of yesterday," she says.

This ability to see data quickly has been important to the rehab facility's ability to improve its operational processes.

Having real-time data helped Reineke identify areas in which the facility was not performing as well as regional and national benchmarks.

"When I looked into it, it led me to identify some procedural processes at the facility that weren't quite the way we needed them to be," Reineke says.

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