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Retailing powerhouses Best Buy, Circuit City, and Wal-Mart, where much of America shops for electronics, may not be where you should buy electronics.
Those chains rated only middling to below average on price, selection, and service, according to more than 18,700 CONSUMER REPORTS readers surveyed this spring who bought a TV, digital camera, DVD/DVR player, camcorder, PDA, or audio equipment.
Want a better alternative? Overall satisfaction was significantly higher for many chains, online retailers, and local independent merchants.
Knowing your options is important because electronics products are now sold practically everywhere, from big ...