Banks are 'too sophisticated' for the common man.

(From Business Line)

AN angry reader has sent in a fuming mail that his bank is not giving 'good service'. If you are among the many who think that getting service from banks is itself tough, the word 'good' may appear to be redundant. But first, let me ask my friend what his grievance is.

It seems he went to deposit a cheque in his account, and there was nobody to accept the same. "They must have gone for one more coffee, or chatting about kolu," I postulated. He says, "No, they asked me to drop it in a box!"

A collection box, that is, though I guess there could be some trash too when somebody clears it at the end of the day. My friend doesn't …