Labour Relations Market Lags in Workflow, Knowledge Management.

(From ITWeb (South Africa) - AAGM)

MIKE FISHER, MANAGING DIRECTOR, HCMT [HCMT press release issued by SHA-IZWE/CHARLESSMITHASSOC]

Employee labour relation procedures in SA still run by and large on manual paper-based systems. These manual systems are in part the reason for so many employee disputes.

Small to medium-sized companies lose more than 60% of the cases arbitrated by the CCMA, and over 80% of these cases are based on unfair dismissals.

The majority of employee complaints are around non-complaint procedures and favouritism. Employees complain that some employees receive harsher treatment than others. Consistency is what employees, unions and the law demand. …