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Aegis Mortgage Corp. will implement Ocwen Financial Corp.'s REALServicing platform to expand its mortgage servicing capabilities, the two firms announced in a press release.
The REALServicing product will enable Aegis to leverage Ocwen's industry experience and expertise to integrate and streamline mortgage servicing processes. Ocwen's solution provides Aegis with advanced servicing technology technology that incorporates state-of-the-art call center management systems and voice over Internet protocal telephony enabling management efficiency of the customer service operation, Ocwen said.
"Because REALServicing is a Windows-based, Web-enabled system, it is easy to use and allows for rapid adoption," said Bill Erbey, chairman and CEO of Ocwen. "Further, REALServicing enables the business unit staff to ...
Source: HighBeam Research, Aegis Uses Ocwen's Platform.(Brief Article)