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Post offices need to stay relevant in the cyber age ..BY: By John Teo ..LD: THE post office is now supposed to be a corporatised entity, but old habits are perhaps not as easily eradicated with the mere stroke of a pen. For some weeks now, my local post o.

Asia Africa Intelligence Wire

| September 04, 2004 | COPYRIGHT 2003 Financial Times Ltd. (Hide copyright information)Copyright

(From New Straits Times (Malaysia))

THE post office is now supposed to be a corporatised entity, but old habits are perhaps not as easily eradicated with the mere stroke of a pen. For some weeks now, my local post office has been sending word through my post box announcing that it is compiling data on its users throughout Sarawak. Well and good, I initially thought.

The only trouble is, the first thought that apparently came to those staffing the post office is precisely the one which the public generally loathes about our bureaucracy - a questionnaire, another form to fill.

But how else to collate data, right? Wrong. Closer perusal of the …

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