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Check-in convenience ..BY: By Zalina Mohd Som ..LD: WHEN Pan Pacific KLIA decided to set up a self-sufficient check-in counter at the Kuala Lumpur International Airport, all it had in mind was the convenience of its guests. "After a long flight and queuei.
(From New Straits Times (Malaysia))
WHEN Pan Pacific KLIA decided to set up a self-sufficient check-in counter at the Kuala Lumpur International Airport, all it had in mind was the convenience of its guests.
"After a long flight and queueing up at the luggage carousel and the immigration counter, all travellers want is to walk straight to their rooms instead of waiting in another queue at the check-in counter," said hotel director of rooms Sharmini Moganasundram.
With the approval of the hotel management, Sharmini and front officer manager Nazrul Nasihin took the necessary actions including approaching Malaysia Airport Technology to set up the …
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