Random access: having a twenty-first-century attitude: what do you do when your technology lets you down?(Professional Resources)

Most of us are teachers and performers, and although we all use technology to one degree or another, few of us would call ourselves technologists. Not surprisingly, many of us get pretty upset if our technology does not work easily and quickly the first time. In fact, the prospect of a new piece of technology not working easily and quickly every time is enough of a disincentive for many of us to avoid using new technology whenever possible.

For better or worse, however, we now are living in a new century in which we are confronted with new technologies every time we turn around. Some come with unique user interfaces. This is especially true of any device that has ...