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DOUGLAS SHILLITO INTERVIEWS TROIKA.
(From InsuranceNewslink.com)
I dropped in recently to the London West End offices of consultants Troika to catch up with managing director, Andrew Stewart. Troika was originally set up six years ago by three consultants who were previously with Andersen Consulting, now Accenture. Stewart said that many clients only wanted a few people as advisers-Troika bought external knowledge, experience, new ways, and pace and drive. It aimed to achieve an "easier going " relationship with clients rather than an "us and them" environment.
Around 30 consultants are now employed with the end targets being somewhere between 50-70. Stewart said that about 40% of their business was in the UK life & pensions sector, 30% in general insurance and mortgages, and 30% in investment management. The breakdown of work was 60% in operations and 40% in distribution with 40% at strategic level.
A strong emphasis has been placed on looking for significant cost reduction in operations.Troika has been the catalyst in a number of outsourcing, distribution and acquisition deals, for example, Winterthur Life's SIPP arm to Capita, and Legal & General and Barclays collaboration. Troika has considerable experience of the offshore outsourcing market and is at present working with several companies who ...
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