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What the fridge won't hold.(CLAIM CHECK)(Letter to the Editor)

Consumer Reports

| November 01, 2005 | COPYRIGHT 2005 Consumers Union of the United States, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

Manufacturers boast about the cubic feet inside a refrigerator, microwave oven, or washer. Trouble is, they count every nook and cranny. In practical use, the claims often don't measure up.

As a requirement for an energy sticker, manufacturers must calculate volume by measuring the height, length, and width of every part of the refrigerator box and doing the math. They include the space occupied by shelves and hardware, and the indentation where you fill a glass with water and ice.

They could recalculate volume based on realistic use, but they don't. AGE Profile built-in side-by-side we tested, for example, advertised a 25.2-cubic-foot capacity, but we measured usable space at 16.6 cubic feet.

Microwave-oven makers reach beyond the turntable and into the corners, where dishes rarely venture. A Frigidaire microwave oven claiming 2 cubic feet, for instance, held 1.3 cubic feet of usable space atop the turntable, by our measurements. Assessing the capacity of ...


    
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