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Recently a professional acquaintance said to me, "Schools teach us how to write creative essays and novels, but they don't teach us how to write for the workplace." Unfortunately, this observation is true for many professionals who find themselves ill prepared to compose workplace documents such as reports, proposals, memos, and letters.
There is indeed a difference between creative writing, as taught in traditional English classes, and workplace writing, as practiced in business and government. This article highlights a number of prewriting, writing, and design techniques many people have found useful in creating workplace documents.
PREWRITING