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Where to buy appliances: big stores aren't necessarily the best.(Buyers Guide)

Consumer Reports

| September 01, 2005 | COPYRIGHT 2005 Consumers Union of the United States, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

Mom-and-pop stores are known for service, but many offer good prices and a better selection than the biggest nationwide chains--even Wal-Mart. That's just one of the conclusions from our latest Annual Questionnaire.

More than 6,000 readers shared their experiences buying small and large appliances at independent stores and seven of the nation's largest retailers. While many stores were comparable overall, we found big differences in the details.

Think big-box stores and bargains are synonymous? Think again. None of the major retailers out-priced the independents for ranges, refrigerators, and other large appliances, and only two were clear winners for ...

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