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Mom-and-pop stores are known for service, but many offer good prices and a better selection than the biggest nationwide chains--even Wal-Mart. That's just one of the conclusions from our latest Annual Questionnaire.
More than 6,000 readers shared their experiences buying small and large appliances at independent stores and seven of the nation's largest retailers. While many stores were comparable overall, we found big differences in the details.
Think big-box stores and bargains are synonymous? Think again. None of the major retailers out-priced the independents for ranges, refrigerators, and other large appliances, and only two were clear winners for ...