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The new knowledge management imperative: user-centered focused and organic.(Company Profile)

Publication: KMWorld

Publication Date: 01-NOV-05

Author: Singh, Shiv
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COPYRIGHT 2005 Information Today, Inc.

Knowledge management has never been more important than it is today. With countries like China and India competing for a place in the global economy, moving up the value chain with more informed, educated and responsive business strategies is the only recourse. The key question is how the knowledge management (KM) practices of companies can be altered to meet the competitive challenges of the global economy.

The answer does not lie in attempting to do a more thorough, disciplined and encompassing job of capturing, codifying and distributing information and knowledge across the enterprise. The amount of information produced by an organization each day is growing far quicker than the ability to organize or absorb it in a timely fashion. Traditional KM practices are not efficient enough to deal with the volumes of information being produced by office workers. Furthermore, while narrow task-oriented...

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