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Best public/nonprofit indoor family aquatics center: Silliman Family Aquatic Center, Newark Calif.(Silliman Family Aquatic Center)(Brief Article)

Aquatics International

| November 01, 2005 | COPYRIGHT 2005 Hanley-Wood, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

When the Silliman Family Aquatic Center opened its doors in July 2004, the response was overwhelming. The learn-to-swim program immediately filled to capacity, and there was a three-hour waiting period for recreational swim use. For a city without a water outlet for years, residents sure were thirsty. Before the facility's opening, the only aquatics offered were through private entities, health clubs and a wading pool in the park.

But the facility's success was about more than pent-up demand. It started with a strong advertising and marketing campaign, including television advertising targeted at three areas in the San Francisco Bay Area. A surge in attendance as well as tremendous booking of birthday parties and group reservations followed within the one-month period of commercials. The $5,000 ad campaign brought in approximately $14,000 in additional revenue. Now that's a thirst quencher.--R.Y.

Best Practices

1 Be ready to compromise. During busy times, Silliman had to try out ...

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Source: HighBeam Research, Best public/nonprofit indoor family aquatics center: Silliman Family...

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