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GFOA and the evolution of performance measurement in government: through the years, performance measurement has defied the fate of both generals and other management reforms--it has neither died nor faded away, and, in fact, remains an effective management tool and the source of much innovation in government.(Government Finance Officers Association)

Government Finance Review

| October 01, 2005 | Kreklow, Steven R.; Ruggini, John | COPYRIGHT 2005 Government Finance Officers Association. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan.  All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)Copyright

Balanced scorecard. Six sigma. Business intelligence. Performance budgeting. Business analytics. Process improvement. Enterprise planning. ISO. The list of management tools available to government finance officers today is dizzying and seems to be growing daily. Fortunately, a common thread runs through each of these approaches to improving service delivery by government agencies--each depends on the systematic collection and analysis of performance data. Measurement remains a central requirement for improving performance.

For the next six issues of Government Finance Review the Solutions department will be devoted to performance measurement and management ...

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