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COPYRIGHT 2004 Canadian Institute of Management
Where do we begin? Tired of playing 'piggy in the middle'? Getting flack from both sides--upper management and the people you 'manage'? Tired of being one of the first to blame when things go wrong? Frustrated by the lack of backup and support from the upper echelons who expect you to perform the daily miracles required to produce excellent results?
You don the title of Manager or Supervisor and suddenly you are expected to know all about Human Resource issues, communication, handling people, Unions, etc. One day you are 'the best' at whatever you do and on the strength of that, chosen for promotion. The next day you are the Manager, still the best at whatever it is you do, but no further ahead with the knowledge you need to succeed in your new position.
Do you complain and possibly risk losing your new hard-worked-for position of the...
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