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COPYRIGHT 2001 National Association of Credit Management
No matter what your business, your employees are the backbone of your company. When they're happy and productive, sales will flourish. However, if your employees feel dissatisfied or as if they're Lacking control, their discomfort will come across to your customers. As a result, your business may suffer. In order to keep your company on track, you need to empower your employees for optimum performance and greater job satisfaction. But what exactly does it mean to empower your employees? Empowerment means making people feel valued by involving them in decisions, asking them to participate in the planning process, praising them, and continually providing adequate training and support. It is giving your employees the opportunity to contribute to the company's overall success. When you allow your employees to think independently and assist the company, they will respond with increased work effort and greater efficiency. The following are four keys to employee empowerment that can...
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