Eliminating "Excuse Factor" Cuts Frustration.(Unified Communications software suite from Voice Mobility International Inc.)(Brief Article)

Publication: USA Today (Magazine)

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COPYRIGHT 2001 Society for the Advancement of Education

For all the changes that technology has brought to communications, one would think by now that people would be able to connect with others easily, whenever they want. Instead, there is the far-too-familiar "excuse factor": "I tried to call, but I couldn't get through" or "Sorry, I didn't realize my voice mail was full" or "I must have tried to...

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